Tech Support

After July 31, 2020 internet access on the iPad will be limited to DOE resources until the user signs in to the Zscaler software to establish a secure connection.

 Principal Letter iPad Collection.docx  

 Letra de Coleccion de iPad.docx

 Ensure Your Childs Internet Safety.docx 

Translated copy of Ensure Your Childs Internet Safety.docx

Translated copy of Ensure Your Childs Internet Safety 1.docx 

If you require assistance with your DOE iPad, go to the following link

https://www.nycenet.edu/technicalsupportforfamily

Fill out the form and a tech specialist from the Department of Education will assist you.